Terms of Service

These Terms of Service ("Terms", "Agreement") govern your use of the Amazelight website (the "Site") and the purchase of any products offered on it. By accessing the Site or placing an order, you agree to be bound by the following terms and conditions. If you do not agree with any part of these Terms, please refrain from using our Site or services.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or that you are using the Site under the supervision of a parent or legal guardian. We do not knowingly collect or sell products to minors.

2. Payment Methods

We accept the following payment methods for your convenience:

  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • Bancontact
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed securely. We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

3. Order Acceptance and Cancellation

We reserve the right to accept or decline your order at any time for any reason, including but not limited to product unavailability, pricing errors, or suspected fraud. Orders may be cancelled by the customer within 24 hours of placement, provided that the package has not yet been dispatched. Once an item has been shipped, cancellation is no longer possible.

4. Shipping and Delivery

All information regarding delivery timelines, shipping locations, and processing times can be found on our Shipping Policy page. By placing an order, you acknowledge that delivery times are estimates and may vary due to factors outside of our control. We are not liable for delays caused by third-party carriers or customs agencies but will make every effort to support you in resolving such issues.

5. Returns and Refunds

Please refer to our Refund Policy for detailed information regarding return eligibility, procedures, and refund timelines. Refunds will not be issued for items returned without prior approval or for goods that do not meet the stated return conditions.

6. Product Descriptions and Pricing

We make every effort to ensure that the descriptions and prices of our products are accurate. However, errors may occasionally occur. We reserve the right to correct any errors in pricing or descriptions and to cancel orders that have been affected by such inaccuracies. Prices are listed in the appropriate currency for your region, and include or exclude taxes where applicable, based on your shipping location.

7. Intellectual Property

All content on this Site, including but not limited to images, graphics, logos, text, product designs, and videos, is the exclusive property of Amazelight and is protected under applicable copyright and trademark laws. Any unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited. We actively monitor and take legal action against any form of intellectual property theft, including design copying, content scraping, or brand impersonation. Legal claims will be handled through our appointed counsel without prior warning.

8. Prohibited Uses

You are prohibited from using this Site or its content for any unlawful purpose or in violation of any applicable regulations. This includes but is not limited to the use of bots, scripts, or other automated tools to extract data, or the resale or reproduction of our products or branding. Violations will result in immediate termination of access and possible legal action.

9. Limitation of Liability

To the maximum extent permitted by law, Amazelight shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use of our Site or products. This includes, but is not limited to, damages from loss of use, data, or profits. Our total liability to you for any claim arising from or related to your use of our Site or products shall not exceed the total amount paid for the products in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Amazelight and its directors, employees, partners, and affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising from your use of the Site shall be governed by and construed in accordance with the laws of Hong Kong. Any legal proceedings shall be brought exclusively before the competent courts in Hong Kong.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page. Continued use of the Site following any changes constitutes acceptance of those revised terms.

13. Contact Information

For any questions about these Terms, please contact us at hey@amazelight.com.