Privacy Policy

This Privacy Policy describes how Amazelight ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website (the "Site"). By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our Site or interact with us, we may collect various types of personal and technical information including, but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order history and product preferences
  • IP address and device information
  • Browser type, operating system, and referring URLs
  • Cookies and usage data

This data is collected either directly from you when you submit it (e.g. during checkout) or automatically via cookies and tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process, confirm, and ship your orders
  • To communicate with you regarding your purchases or inquiries
  • To provide customer service and resolve disputes
  • To detect and prevent fraud or misuse of our platform
  • To personalize your experience on our Site
  • To send marketing communications, promotions, and newsletters (if opted-in)
  • To comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver targeted advertising. These may include:

  • Essential cookies for site functionality
  • Performance and analytics tools (e.g. Google Analytics)
  • Advertising pixels (e.g. Facebook Pixel, Google Ads)
  • Email tracking systems (e.g. Klaviyo, Shopify Email)

For visitors from the European Union, we display a cookie consent banner in accordance with GDPR requirements. You may choose to accept or refuse the use of non-essential cookies.

4. Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third parties as necessary to operate our business, such as:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Email and marketing platforms
  • Analytics and advertising partners
  • Legal or governmental authorities, if required by law

All third-party service providers are required to uphold strict data protection standards and use your data solely for the purposes specified by us.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Order data may be stored for accounting and tax purposes as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or outdated information
  • Request deletion of your personal data
  • Withdraw consent to marketing communications
  • Object to or restrict certain data processing activities

To exercise any of these rights, please contact us at hey@amazelight.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

7. Email Marketing and Communications

If you opt in to receive promotional emails or newsletters, we may send you information about new products, offers, and content we think you'll find valuable. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. You use our Site and services at your own risk.

9. International Compliance

We comply with applicable privacy laws in the jurisdictions where we operate, including:

  • General Data Protection Regulation (GDPR) for EU customers
  • California Consumer Privacy Act (CCPA) for U.S. residents

By using our Site, you consent to the transfer of your personal data to countries outside of your own, including to servers located in Hong Kong or other jurisdictions where our service providers operate.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes have been posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hey@amazelight.com
Operator: Novum Commerce Limited
Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy Central, Hong Kong